Frequently asked questions
Answers to the most common questions about NAFA ERP.
Does NAFA really work without internet?
Yes. NAFA is offline-first: you check out, manage inventory and customers with no connection. Data is stored on your device and syncs automatically once the network returns (on cloud plans).
How much does NAFA cost?
The Starter plan is free, with no time limit, in fully local mode. Business and Enterprise plans (sync, cloud, multi-branch, accounting, AI) are paid. See the Pricing page.
Which devices does NAFA run on?
NAFA runs on Android, iOS (iPhone/iPad), Windows and Mac. Your data follows your account across devices on sync-enabled plans.
Is my data safe?
Yes. In local mode, your data never leaves your device. In cloud mode it is encrypted in transit and isolated per business. You can export a backup anytime and delete your account and all its data whenever you want.
Can I manage several shops or branches?
Yes, on Business and Enterprise plans. Each branch has its own till, inventory and reports, and you track everything from a consolidated dashboard.
Does NAFA handle OHADA / SYSCOHADA accounting?
Yes: journal, ledger, trial balance, income statement and balance sheet in SYSCOHADA format, plus tax filings and deadlines. NAFA also suits accounting firms managing several clients.
Can I use a receipt printer and cash drawer?
Yes. NAFA prints receipts on Bluetooth ESC/POS thermal printers (58/80 mm), opens the cash drawer wired to the printer, and supports barcode scanners and a second-monitor customer display.
Can I import my existing products and customers?
Yes, NAFA offers a file import to get started quickly with your product catalog and customer base.
Is there an AI assistant?
Yes. The bilingual AI assistant (French/English) answers questions about your sales and inventory and recommends concrete actions to grow revenue.
How do I get help?
Documentation and a help center are built into the app. Support responds through the usual channels depending on your plan.